Common problems
- Sewage backing up into the lowest drains in the home
- Tree roots entering the line
- Sagging, cracked or collapsed pipe
- Sewer odors indoors or in the yard
- Pre-purchase sewer scope for a home you're buying
Signs it’s time to get help
- Multiple fixtures clog or drain slowly at the same time
- Gurgling from toilets when other fixtures drain
- Lush, wet or sunken areas over the sewer line
- Backups return shortly after a drain is cleared
What happens next
- Tell us what's happening and whether it's recurring.
- An independent provider contacts you to discuss inspection and repair options.
- Camera inspections are commonly used to find the exact problem before recommending repair.
- Options can range from cleaning to spot repair, lining or replacement — the provider will explain what applies.
Safety comes first
- Sewage contains harmful bacteria. Avoid contact, keep children and pets away, and ventilate the area.
- Stop using water in the home during an active backup.
- Problems in the public main or at the street connection may be the city's responsibility — contact your local utility.